With Presence and Prayer
This response is based on the presumption that “loss” means the death of a loved one.
First, I try to be present to the grieving person either through a visit or by telephone so as to assure them they are not alone and that others care. I assure them of my prayers for both the deceased and for those grieving.
Second, I try to meet with a small group of family members to honor their memories of their loved one and give them a chance to collectively appreciate the positive impact and good qualities of the deceased as well as the person’s faith. If planning the funeral, then our conversation would continue with the selection of Scripture passages and appropriate hymns.
Third, I follow up by letter with the family one month after the death and invite them to attend a “Month’s Mind” Mass celebrated for the deceased.